Just out of curiosity, what was it exactly that the Kings did to you on the final game tickets last year?
You asked....
First, they refused to let anyone resell tickets to the finale on ticketmaster all season long - for the whole year that game and only that game was blocked off of the resale market. Unprecedented and made it impossible to get any fair sense of what tickets to that game were "worth".
Then, finally in early April they offered me (and other STH) a "special season ticket holder invitation" to buy extra tickets to the finale, and I did buy a pair - ghastly expensive over $600 for a pair of tix with typical face value more like $200 but hey it was a special opportunity right? Many people I read on twitter were saying "wtf no way" at the prices but I bit on 'em.
Then a week later they offered me a second "special opportunity" and the exact same tickets (same row and section) were about $30 cheaper than they were for my first "special invitation". And they weren't even being grabbed up at that. I knew there had to be a mistake right?
When I called about it, seriously expecting them to cheerfully make good on the price difference AT LEAST ... the ticket office VP stunned me by saying in essence "tough crap - dynamic pricing - the computer algorithm does it - look at the price on this second offer as a discount and you can average down". I was completely floored - hurt by the realization that the STH who got the first special offer... we were the guinea pigs - and the cool reception by most STH to that offer made them ratchet down the price for EVERYBODY ELSE subsequently. And surprised at the lack of any slight effort to make good (knock my price down to the current price or offer to take them back).
My tickets could not be sold for the exhorbitant face value they placed on them (they were advertised here at face value along with other places). In the end I ate a $600 pair of tickets - gave them away. Their entire approach to the final game was not straightforward - did not feel honest - and was pain for me. The game, the event - all awesome and memorable. But the ticket policies.. a misery.
This episode informed my feelings toward the current management, and I won't give the Kings any merchandise $$. I could not force them to take the tickets back or refund the perceived overcharge - that would have been an accommodation - not something I could really lean hard on them about. But I CAN do this: Every hat and shirt and soda and fancy sandwich and popcorn I DON'T buy helps me nibble back at the deficit, and then some. If I can influence anybody else to buy one less shirt or hat or beer... so much the better. I felt they did cutthroat pricing games with me for a few bucks while I spend >$18K in tickets next year and it does not feel right.
The whole thing just made me realize that contrary to what I had previously thought - the season ticket holder is an ATM to them. Nothing more. They have others lined up to step in if I step out, and there is no instinct to treat me fairly, much less special.
Honestly... really have to be honest here... the Maloofs had a tendency to treat their STH much much better - it came naturally to them. They would have apologized when they realized what had happened, refunded the price difference or offered to take them back so fast it would make your head spin. Probably would have comped a future game - they did that kind of thing way more generously than the current group. They weren't perfect - but they were marketing guys and realized that happy ticket holders who buy beers and jerseys and stuff... they make up $60 in one afternoon at the team store. They are raving fans and are valued. Maloofs staff occasionally sent me courtside tix, Genesis concert in the suite, stuff like that. And I was only buying like $5-9K/yr in season tix back then.
the current regime seems to be of the school that something like this will blow over - like it would have been throwing money away to make it right. Well it blew over in the sense that I'm not mad anymore but I am focused on getting the money back plus some. I remember when it was my $60 and it mattered to me and I was stressed about it - they told me to pound sand.
Anyway I will pay for the G1C tickets and enjoy the games and root like hell for the team and Vlade and Dave and DeMarcus and the basketball end... but I won't spend on concessions and merchandise. I won't bite on "special STH offers" naively. I'm a raving fan of the team, and a detractor of ... well ... the money changers in the temple I guess. I think the head ticket guy is probably in synch with the general disposition of the organization and it isn't a good feeling. It all feels kinda Jed York'ish when it comes down to it (yeah I have Niners tix too and it's not only the Kings who treat their ticket holders this way... and I don't buy Niners merch either).
Oh yeah, when the Kings were going all over Sacramento giving away t-shirts and hats and stuff on logo day... yeah you guessed it. I was directed to the team store and invited to pay $$$ if I wanted anything - the freebies were supposedly for first year STH only (but seemed like pretty much everybody on twitter in fact got em). They sent me a window sticker a couple weeks later. People lining up for free tattoos all over Sacramento and they couldn't float a t-shirt or ball cap to their G1C season ticket holders???
By the way - I should be clear - it is not the rank and file ticket guys I have a problem with - those guys are all cool. It is the top line - the policy setters who let me down.
Hope nobody read all that - its boring.
Anyway I love all the uniforms!!! Love em! just won't buy em.
Go Kings.