I am really sorry to hear about this episode. It sure takes off some luster of Kings making POs again, for Jeremy at least. But if I saw this posting earlier, i would have suggested Jeremy puts VF on the case and let them deal with our fearless moderator.
In any case, I think the right think to do is to fight for the tickets until you get satisfaction (whatever it is - same tickets or better tickets at same prices etc.).
I'd be so upset if this happened to me, my post would never make it through the filters and moderation, so in my mind Jeremy is dealing quite well with the whole situation.