dconethree.com orders?

Warhawk

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Has anyone received their dconethree.com orders since DC was traded? I ordered 2 t-shirts and they both called and e-mailed to confirm the size on one (they were out of XL so I went with XXL) but I never received them. Here's their e-mail they sent and my response:


From: xxx
Reply-To: xxx
To: dcot <dcot@succeed.net>
Cc: xxx
Date: Wed, 12 Jan 2005 18:20:00 -0800
Subject: Re: Item no longer on stock
Reply | Reply to all | Forward | Print | Add sender to contacts list | Trash this message | Report phishing | Show original


I'll try a 2XL in the same item then.

Thanks-



On Wed Jan 12 13:06 , dcot <dcot@succeed.net> sent:



Mr. xxx,
We are sorry to inform you the the following item is no longer in stock:
DC Unlucky XL
We do have this item in all other sizes, and we do have XL's in other
designs. If there is anything you would like to substitute for this item,
we would be more than happy to make the change at your request. If you
would like to complete your order as is, with out this item, we will ship it
immediately following your response.
Thank you and sorry for the inconvenience.
-DC One-Three
 
NOTE: Kingsfans.com is not associated in any way with this site. I would strongly suggest you send them a follow-up email and ask about the status of your order.

I'm moving this to the lounge. Hopefully you will hear from them soon.
 
Thanks, but that's the problem. I've e-mailed them multiple times and haven't heard a word in return after their initial contact. I was hoping to find out if anyone else has had the same problem, or if this is an isolated case.


I know you are not associated with the site, but I know of no other location to find out if other folks have been through the same thing than this forum.
 
I just checked the website.

http://dconethree.com/

It appears they may have been totally and completely swamped. You might want to wait just a bit longer.



I've been checking it every couple days since the order. I KNOW they say they are down for a day or two. That's the same message they've had since about 2 days after the DC trade (ie, about 3 weeks or so). I am trying to find out if anyone else had ordered anything and received it or if they are in the same situation I am in - ordered something and got a confirmation of the order but never received it.
 
I ordered shirts the dayafter I heard about the trade and got them maybe a week later. I did receive an email from them after saying they were down and not accepting anymore orders until further notice for updates.
 
VF21 said:
You've never said if you actually paid for it or not. Did you?

I don't know - haven't received the CC bill yet. Should be here any day - I can check it then.
 
Daniela said:
I ordered shirts the dayafter I heard about the trade and got them maybe a week later. I did receive an email from them after saying they were down and not accepting anymore orders until further notice for updates.

THANK YOU. That's the kind of info I was looking for. Maybe they cancelled my order or something (or the package was stolen off my porch?), but at least I know they did ship out orders after the trade. I will check my CC bill and take the appropriate actions.

Thanks again!
 
They never billed me, so they must have cancelled the order internally for whatever reason.
 
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