Anyone else getting the Cavs game instead of Kings vs. Spurs on League Pass Broadband

[mr. moustache]

I can't watch the Kings. What's up? I submitted a ticket, but I'm wondering if this is a problem for everyone.

 

[xrzn]

Same problem. This has happened before as well. Last time I don't think they fixed the problem.

 

[SCKingsfan]

same here. is it a regional thing? I'm in CO.

I'm in the quere to talk to a customer service person. but you are right, it happened once before and they didnt fix it. not even for the replay.

if either of you figure it out, let me know! i'll do the same

 

[mr. moustache]

same here. is it a regional thing? I'm in CO.

I'm in the quere to talk to a customer service person. but you are right, it happened once before and they didnt fix it. not even for the replay.

if either of you figure it out, let me know! i'll do the same

They're not going to fix it. When the service is working, I'm very happy with it, minus the fact that I can't play fullscreen without their stupid chrome around it. This is ridiculous though. Bush league software engineers.

 

[mr. moustache]

Irony of ironies. The Kings game is playing instead of the Laker's game.

 

[swisshh]

I find the NBA charging for league pass BB when it has so many issues and such unreliable quality to be a joke. Don't start charging for a service you haven't proven yet.

 

[BLNINJA #81]

Oh.. I had it out with the rep on the live chat system. I tore into her so bad I felt sorry for her in the end.. but what do you expect? I pay for this!

I opened a ticket and have yet to hear from anyone yet as to what the technical situation was concerning this...

 

[BLNINJA #81]

9:02:46 PM Natalie
The Advance Tech Team is aware of this matter and are working on getting this matter corrected. Unfortunately, there is no estimated time on when it will be back up. Please continue to check.
9:02:49 PM Natalie
I am so so sorry. I do wish there was more I could do.
9:02:50 PM blninja
what's going on???
9:03:11 PM blninja
why in the world can't this be fixed asap?
9:03:23 PM blninja
what kind of technicias have you got there?
9:03:38 PM blninja
seriously
9:03:45 PM blninja
2nd time this year for me
9:04:01 PM blninja
I'd like an explanation why this is broken and cant be fixed
9:04:06 PM Natalie
The Advance Technical Department are the only ones who can fix it and they are working on it. That is all the information I have I this time. I do apologize.
9:04:06 PM Natalie
Also, they are looking into these matters so we can avoid this same situation in the future. I do wish there was more I could do.
9:04:18 PM blninja
and I want a technical explanation
9:04:28 PM blninja
I want one know
9:04:45 PM blninja
I really want to hear the bs they'll come up with on this one
9:05:01 PM Natalie
All the information I have, is that the feeds were switched and incorrect.
9:05:08 PM Natalie
That is all the information they have given me.
9:05:10 PM blninja
so switch them back
9:05:25 PM blninja
giveme root/Administrator access
9:05:29 PM blninja
I'll do it for you
9:05:44 PM blninja
what kind of loser techs you've got there?
9:05:56 PM Natalie
I can not do it, only the Advance Tech Team can fix the issue.
9:06:02 PM blninja
ha
9:06:10 PM blninja
beginner tech team if you ask me
9:06:26 PM blninja
this is unacceptable
9:06:37 PM blninja
the last time, the WHOLE GAME WENT BY
9:06:46 PM blninja
without any fix or explanation
9:07:01 PM blninja
I'd like to know what's technically wrong
9:07:10 PM blninja
and believe me, I know the jargon
9:08:01 PM Natalie
You can submit a ticket at link: http://leaguepasssupport.nba.com/ requesting an explanation and we will send it up to the Advance Tech Team for them to respond to you.
9:08:09 PM blninja
I already did
9:08:16 PM blninja
you've got to be kidding me
9:08:27 PM blninja
I'd like a live technical answer now
9:09:16 PM Natalie
Again, all the information I have is that there is an issue with the feeds and they are working on it. I gave you the link above so you could get an answer from them. That is all the information I have.
9:09:37 PM blninja
that's what i heard the last time... no fix
9:09:49 PM blninja
aslo last year too a cople times
9:09:54 PM blninja
whole games go by
9:09:56 PM blninja
no fix
9:10:00 PM blninja
seriously
9:10:31 PM Natalie
I have given you all the information I have.
9:11:15 PM blninja
please, dig more, because I will not let up until this game is said and don. and I will save this rediculousness as a reason why I shold get some sort of compensation
9:11:57 PM Natalie
You will have to submit a ticket at link: http://leaguepasssupport.nba.com/ For department select League Pass Broadband, and for Contact Reason select Billing/Account to go about getting a refund
9:12:26 PM blninja
wow, they really keep you out of the loop
9:12:30 PM blninja
I feel sorry for you
9:12:42 PM blninja
those idiot techs deserve this blasting
9:12:57 PM blninja
what a shame
9:13:25 PM blninja
all you'r reduced to now is robotic answers
9:13:34 PM blninja
what kid of tech operation are you at?
9:13:42 PM Natalie
I do wish I had the power to fix the issue, but I do not. I do wish there was more I could do, and I do wish I had more information.
9:14:08 PM blninja
not good, not good at all, and a real black eye
9:14:39 PM blninja
I'll save this for later. for now take care and know why you're getting the short end, cause some guys can't fix a couple feeds
9:14:40 PM blninja
sad

 

[JerN820]

They're not going to fix it. When the service is working, I'm very happy with it, minus the fact that I can't play fullscreen without their stupid chrome around it. This is ridiculous though. Bush league software engineers.

The picture on NBA League Pass broadband is actually very good. It's so much better than NFL Sunday Ticket Supercast online. I'm glad I never bought that because the picture is blurry when you put it on fullscreen.