Just getting back to this - I'm switching to DirecTV on Tuesday. Dish still hasn't figured this out, and I spent some time on the phone with them on Friday. They seem to be in no hurry to resolve this 6-month issue and they haven't reimbursed us for taking the sports network away (even though they complain about the cost of the network being the issue, they sure aren't passing that savings on to their customers).
In general, I like Dish. I've been otherwise pretty happy with them. But, living out in the country with comparatively slow and expensive broadband internet, we need to have a satellite-based TV service. Seems like there really is only one choice at this point if I want to watch the Kings.....and it torques me. It appears to be a generally inferior service overall, but they are the only ones who (at this point) carry what I need.